Privacy Policy

ONO Consulting LLC (“ONO Consulting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it (and when we don't), and the choices you have. It applies to mughelli.net and the services we provide through it, including SMS/text-message communications.

1. Information We Collect

When you submit our contact form, we collect:

• Your name
• Your email address
• Your phone number, if you provide one
• Your company or organization, if you provide one
• The message you send us
• Your SMS consent (whether you checked the opt-in box), the version of the consent language shown to you, the timestamp of submission, the IP address you submitted from, and your browser user-agent — kept as an audit record of your consent

We also collect basic technical information automatically when you visit the site (browser type, device type, pages viewed, referrer) for security and analytics.

2. How We Use Your Information

• Respond to your inquiry and schedule a call
• Send you appointment, scheduling, and follow-up messages about your inquiry
• Send you occasional updates, offers, and event invitations — only if you have opted in to SMS messaging or email updates
• Operate, secure, and improve our website and services
• Comply with legal and regulatory obligations

3. SMS / Text Message Communications

Our contact form offers two separate, independent SMS opt-in checkboxes, and we send each category only if you check the corresponding box: (a) a service (transactional) opt-in for appointment, scheduling, and follow-up messages about your inquiry; and (b) a separate, optional marketing (promotional) opt-in for occasional updates, offers, and event invitations. Checking one box does not opt you into the other, and consent to marketing messages is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us at hello@onoconsulting.info. Full terms are on our SMS Terms page.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers who help us operate — including our CRM, scheduling, and SMS platform (HighLevel / GoHighLevel), bot and spam protection (Cloudflare Turnstile), email provider, and hosting provider (Vercel) — under contracts that require them to keep your information confidential and use it only for our purposes
• When required by law, subpoena, court order, or other valid legal process, or to protect our rights, your safety, or the safety of others
• In connection with a merger, acquisition, financing, or sale of business assets, with notice before your information becomes subject to a different privacy policy

Mobile information — non-sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Analytics

We use a small number of cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. How We Protect Your Information

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations (including SMS consent records under applicable telecommunications law), resolve disputes, and enforce our agreements.

8. Your Choices and Rights

• Opt out of SMS: reply STOP to any text message you receive from us, or contact us at the email below.
• Opt out of email updates: use the unsubscribe link in any email, or contact us.
• Access, correct, or delete: you may request access to, correction of, or deletion of personal information we hold about you.
• State-specific rights: depending on where you live, you may have additional rights under state privacy laws. We honor verifiable requests as required by applicable law.

9. Children's Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our site may link to third-party websites that we do not control. We are not responsible for their privacy practices. Please review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be announced on the website.

12. Contact Us

For privacy questions, opt-out requests, or to exercise any of your rights, contact: